Refund policy

We have a no returns policy. All items are perishable goods and should not be returned. 

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is damaged or if you receive the wrong product/s so that we can evaluate the issue and make it right.

Contact us at premping@mrprempys.com with any queries regarding damaged goods. 

Refunds
Once your query has been investigated and approved you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.